Returns & Exchanges
At PENN&INK N.Y, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. Please ensure your return includes the original packaging to facilitate a smooth and timely refund process.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original condition and include the printed return form inside the box to ensure identification.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing